Description

Tips to try and prevent and deal with medico-legal issues

AIMS

To provide the learner with raising awareness of the medico-legal falls in dentistry and implementing risk management tips to avoid litigation and complaints.

OBJECTIVES

We are identifying these key areas in risk management and enabling clinicians to become more risk-averse by implementing these critical areas of risk management.

To look at the essential components of dental record keeping, the importance of contemporaneous notes and documenting consent, What constitutes a complaint and how an adverse outcome can arise. The steps to master a complaint and ensure patients remain part of that ‘service recovery.